Davis Health Care emitrr Privacy Policy 

This “Privacy Policy” describes the privacy practices of Davis Health Care in connection with the https://davishealth.carewebsite, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), in connection with our marketing activities, and as otherwise described in this Privacy Policy. In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect. 

We collect personal information as described below. Note, however, that our business customers may transmit personal information to us as part of the services we provide through our voice and messaging platforms, as well as other Services. This Privacy Policy does not apply to such personal information that we process on behalf of our business customers. Our use of this personal information is restricted by our agreements with those business customers. If you have concerns regarding personal information that we process on behalf of a business, please review their privacy policy and direct your concerns to that business, or review their privacy policy. 

Table of Contents 

● Personal Information We Collect 

● How We Use Your Personal Information 

● How We Share Your Personal Information 

● Your Choices 

● Other Sites and Services 

● Security Practices 

● Children 

● Changes to this Privacy Policy 

● How to Contact Us 

Information you provide to us. Personal information you provide to us through the Service or otherwise includes: 

● Personal contact information, such as your first and last name, email and mailing addresses, phone number, emergency contact, professional title and company name. 

● Profile information, such as your username and password that you may set to establish an online account with us. 

● Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online. 

● Transaction information, such as information about payments to and from you and other details or services you have purchased from us. 

● Insurance information including provider and member ID numbers, as well as policy holder information. 

● Preferences for receiving communications about your appointments and payments. 

● Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection. 

Information we obtain from social media platforms. We may maintain pages for our Company on social media platforms, such as, Facebook, Instagram, and TikTok, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. 

Information we obtain from other third parties. We may receive personal information about you from third-party sources, such as doctors’ offices and clinics, insurance companies, or insurance case managers. Our use of any information obtained from these third parties is restricted by our agreements with them and will be in compliance with HIPAA policies. 

Marketing and advertising. We do not sell your personal information or the personal information of your users to any marketing or advertising companies. 

Interest-based advertising. We do not engage third-party advertising companies to display ads on our Service or other online services. 

We and our service providers may automatically log information about you, your computer, and activity occurring on or through the Service. The information that may be collected automatically includes your computer type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. 

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons. 

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection: 

To operate the Service. We use your personal information to: 

● provide, operate and improve the Service; 

● provide information about our services; 

● establish and maintain your user profile on the Service; 

● communicate with you about the Service, including by sending you appointment reminders, updates, and support and administrative messages; ● provide support and maintenance for the Service; and ● respond to your requests, questions and feedback. 

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. 

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity. 

With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or deidentified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business. 

Sharing of information will always be in compliance with the Health Insurance Portability and Accountability Act. Patient Health information will remain private and secure and shared only with informed consent by the client or legal guardians. 

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy: 

Service providers. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Service (such as customer support, hosting, analytics, call or message routing, email delivery, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose. 

Partners. We may sometimes exchange your personal information with other healthcare or insurance providers in the form of referral documents or progress notes. This is always done in compliance with HIPAA rules. 

IMPORTANT DISCLOSURE: We do not share your contact information or opt-in data with third parties for marketing purposes. Your personal information will only be used in accordance with this privacy policy, and we respect your privacy rights. 

In this section, we describe the rights and choices available to all users. 

Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. 

Text message communications. We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Opt-out of text message communications. You may opt-out of text messaging at any time by replying to any message with STOP contacting us at info@davishealth.care. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Davis Health Care, and you may opt out of those in a similar fashion. 

Cookies. Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly. 

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means. 

How can you delete the data we collect from you? Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to delete your personal information, please submit a request form writing to info@davishealth.care. We will respond to your request within 30 days. 

The Service may contain links to other websites, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use. 

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email or text message. 

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us. 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service. 

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy. 

If you would like to exercise your rights under this Policy, please submit your request to: 

info@davishealth.care 

Please direct any questions or comments about this Policy or privacy practices to info@davishealth.care. You may also write to us via postal mail at: 

Davis Health Care 

217 4thAve West 

Grinnell, IA 50112 

641-236-0632